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SMS & Messaging Policy

Last updated: July 4, 2026

FPI products, including Pulse, send SMS and voice communications on behalf of the businesses that use them. Messaging is delivered through carrier-compliant providers, including Twilio. This policy describes how consent, opt-out, and message content work across the FPI platform.

Consent

Messages are sent only to individuals who have provided prior consent to the business using FPI, for example by providing a phone number when booking an appointment, requesting a quote, or agreeing to receive updates. Consent is collected and owned by that business. Phone numbers and consent records are never sold, and are never shared with third parties for their own marketing purposes.

Opt-in on this website (demo requests)

When you request a Pulse demo on this website, you can opt in to text messages in two ways: (1) check the SMS consent box on the demo form and provide your mobile number, or (2) text the keyword DEMO to (817) 482-3522. Either action is your express written consent to receive SMS text messages from Front Page Intelligence at that number to schedule, confirm, and follow up on your demo. A separate, optional checkbox lets you also receive occasional Pulse product updates. Consent is not a condition of any purchase. Typical messages include a confirmation that we received your request, scheduling and reminder texts, and replies to your questions. Message frequency varies, generally a few messages per demo. Message and data rates may apply. Reply STOP to opt out at any time, and HELP for help. If you call our demo line at (817) 482-3522, you will reach Pulse, our AI answering service, which handles the call and can book your demo.

Message types and frequency

Typical messages include appointment confirmations, reminders, rescheduling notices, follow-ups, review requests, and replies to customer-initiated conversations. Message frequency varies by activity. Message and data rates may apply according to the recipient’s carrier plan.

Opt-out and help

Recipients can opt out at any time by replying STOP to any message, after which no further messages will be sent to that number except a single opt-out confirmation. Replying HELP returns assistance information and the identity of the sending business. Opt-outs are honored immediately and automatically across the platform.

Sender identification and quiet hours

Messages identify the sending business. Automated outbound messaging respects reasonable local quiet hours where required by law.

Compliance

Businesses using FPI must obtain any consents required by applicable law (including the TCPA in the United States), register required A2P campaigns where applicable, and use messaging features consistent with carrier and CTIA guidelines. FPI enforces STOP/HELP handling at the platform level and may suspend messaging that violates this policy.

Contact

Questions about this policy or a message you received: [email protected]. If you received a message in error, reply STOP and no further messages will be sent.

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