The front desk that never closes.
Pulse answers every call, books the appointment, and follows up. Day and night. In your voice. Your phone becomes your best employee.
Caller · 00:02Hi, do you have anything open Thursday afternoon?
Pulse · 00:04We do. Thursday has 2:30 and 4:00 open. Would either work for you?
Caller · 00:094:00, please. It’s for a consultation.
Pulse · 00:11Done. Thursday at 4:00 PM. I’ve texted you a confirmation and directions.
Ninety seconds. Zero missed calls.
Your phone is a revenue channel. Nobody is watching it.
A front desk works business hours. Your customers do not.
Calls ring out after hours
Customers call at night, on weekends, during the lunch rush. Every missed call is a booking that went to whoever picked up first.
Booking is manual and brittle
Sticky notes. Double entries. Calendar ping-pong. Even answered calls leak revenue when scheduling depends on a busy human getting the details right.
Follow-up rarely happens
No-shows never rebook. Quotes go cold. New customers never hear from you again. Your team cares. Your team is also out of hours.
Answer. Book. Follow up. Every time.
Pulse runs on MESA, the FPI operating layer. Every call becomes a real record in your calendar and your CRM. Never a voicemail.
Answers instantly
Every call picked up in seconds, day and night, with answers drawn from your services, hours, pricing, and policies.
Books directly
Real appointments on your real calendar. Provider, service, and duration handled. Confirmations sent by text, automatically.
Follows up on its own
Reminders before the visit. Rebooking after a no-show. A nudge on every open quote. The quiet work that keeps revenue in the building.
What Pulse covers. What stays yours.
Coverage means the day to day work is handled. Judgment calls go to your team, with full context.
Autonomy is a setting. You hold the dial.
Pulse runs in three modes, switchable anytime. Full autopilot, drafts-for-approval, or a standard front desk tool with AI off. Your call, always.
Autonomous
Full AI, no human intervention. The product answers, sends, and acts on its own, inside the rules you set. The night shift runs on this.
Hybrid
AI creates, you approve. Every reply, review response, and follow-up is drafted and waiting, but nothing goes out until a human hits send.
Manual
AI off. The product works as a standard tool with zero AI in the loop. Fully yours, and the dial is right there when you want it back.
Built like infrastructure. Every feature below is live.
Natural voice, your voice
Callers hold a real conversation. Tone, greeting, and vocabulary are set by you. Never a phone tree.
Real calendar booking
Providers, services, durations, buffers, exceptions. Pulse books your actual availability, never a request queue.
Knowledge that learns
Hours, pricing, policies, FAQs. Imported from your documents, refined from real calls, approved by you.
Smart handoff
When a call needs a human, Pulse routes it with a live summary. Your team picks up mid-story, never cold.
Automatic follow-up
Confirmations, reminders, no-show rebooking, quote nudges. Set the sequences once. Audit them anytime.
Every call, on the record
Transcripts, outcomes, and bookings land in your CRM automatically. Your whole front desk, searchable.
Connected where it counts.
Native to the FPI ecosystem. Connected to the tools you already run.
This is the current list. If a tool you depend on is missing, ask us. We will tell you plainly what is on the roadmap.
One plan. The whole front desk.
List pricing. No long-term contracts. One login, one bill. Full stack and standalone pricing live on the pricing page.
at launch.
Pulse pricing is being finalized. Book a demo, we will run it on your real call volume and build your quote together. No long-term contract.
- 24/7 call answering in your voice
- Real-time calendar booking & rescheduling
- Confirmations, reminders & follow-up texts
- Knowledge base with approval workflow
- Smart handoff to your team, with context
- Transcripts & outcomes logged to CRM
Real businesses. Real numbers.
We publish numbers when customers verify them. The first Pulse studies are in review now.
Booked while on the job
Hands full all day by design. Pulse quotes availability, books the visit, and texts the confirmation.
Bookings captured after close, month over month.
The 9 PM booking, captured
Clients book when they think of it. Usually after close. Pulse fills the calendar while the lights are off.
Rebooking rate and calendar fill.
Every patient call answered
Appointments, reschedules, and questions handled around the clock. Sensitive matters go straight to staff.
Front desk cost per booked appointment.
Fair questions. Straight answers.
Will callers know they’re talking to an AI?
Pulse doesn’t pretend to be a person, and you control how it introduces itself. In practice, callers care that they got an answer, got booked, and got a confirmation. In seconds, at any hour.
What happens when a call is too complex?
Pulse hands off. You define the triggers, and it routes the call to your team with a live summary. If nobody is available, it takes a detailed message and schedules the callback.
How long does setup take?
Most businesses are live in under a week. Import your services, hours, and FAQs. Review Pulse’s answers. Forward your number. You approve everything it knows before the first call.
Does it replace my front desk staff?
It covers the phone and booking workload. Most customers keep front-of-house staff and put those hours into in-person service. Others use Pulse as the coverage they could never afford to staff: nights, weekends, overflow.
Is there a human behind Pulse?
Today, Pulse routes complex calls to your team with full context. A dedicated human escalation desk, staffed by our call center, is in training now and rolls out when it meets our standard. We believe in 85% AI, 15% human, and the human part is never an afterthought.
What does it cost to try?
Pulse pricing is being finalized for launch, with no long-term contract. Book a demo, we will run it against your real call scenarios and price it with you. Stack pricing is already public: MESA is $599 per month with 10 seats included.
Hear it answer your phone.
Book a live demo. We will run Pulse against your real scenarios. Your services, your schedule, your toughest caller.